For analysis and diagnostic of different problems support service might need AdGuard log files. These files contain records about all errors occurred with the software recently. Below is the brief instruction describing the way to get the log files and send them to support service.
For Windows 10 click the Search icon on the Taskbar:
Type %programdata%\Adguard and press Enter.
If you use Windows 8 or Windows 8.1 – go to the Search:
Type in %programdata%\Adguard and press Enter:
If you use Windows 7 or Vista – press Start and type in %programdata%\Adguard in the search bar and press Enter.
Using your right mouse button click on the Logs in the folder you opened in step 1.
Choose “Send to”, then “Compressed (zipped) folder” as it’s shown in this picture: